Contact Us

Contact Us2019-09-24T13:24:19+00:00

Have you found an animal? Before contacting us, please read through the information we have provided on our Found An Animal page. Many times human intervention is not needed. 

Animal Information

Before calling about an animal, please visit the “Help! I found an animal” link at the top of the page and read about the animal.

If you decide you need to contact us about the animal, please call our hotline. Please do not email us or contact us through social media.


Our Rehabilitation Center staff and volunteers answer the hotline 512-897-0806 as follows:

April through September: 8 am – 8 pm, Monday through Sunday
October through March: 8 am – 4 pm, Monday through Sunday

Please call ATW for the address of our Center. The address is not published.

NIGHTTIME and After ATW Hours
If you have found a wild animal that requires immediate medical attention, you can take the animal to the 24-hour emergency veterinary clinic:

Emergency Animal Hospital of Northwest Austin
12034 Research Blvd. #8
Austin, TX 78759
(512) 331-6121

There is no charge for dropping off an injured wild animal at the clinic. The clinic veterinarians will treat the injury and turn the animal over to a permitted wildlife rehabilitator the next day. The veterinarians are also available to euthanize critically injured and severely suffering animals.

If the animal can wait until the next day without emergency medical attention, keep it in a kennel or box with a shallow dish of water in a quiet place, away from pets and children, and call ATW after 8 am the next morning.

If you need to contact us regarding a matter other than a found animal, please email Thanks!