If you decide you need to contact us about the animal, please call our hotline. Please do not email us or contact us through social media.


Our Rehabilitation Center staff and volunteers answer the hotline 512-897-0806 as follows:

April through September: 9 am – 7 pm, Monday through Sunday
October through March: 9 am – 5 pm, Monday through Sunday

Please call ATW for the address of our Center. The address is not published.

Nighttime and After Hours
Keep the animal or bird in a kennel or box with a shallow dish of water in a quiet place, away from pets and children. Call ATW the next morning.

Have you found an animal? Before contacting us, please read through the information we have provided on our Found An Animal page. Many times human intervention is not needed. 

Animal Information
Raccoon lounging in food dish

If you need to contact us regarding a matter other than a found animal, please email [email protected]. Thanks!